Name of Product: LEV II®, Volant™ and Rise™ residential elevators
Units: About 670
Manufacturer: ThyssenKrupp Access Manufacturing LLC, of Roanoke, Ill.
Hazard: The elevator�s door can unlock and open at a landing with no elevator car present, exposing the elevator shaft and posing a fall hazard to consumers.
Incidents/Injuries: None reported
Description: This recall involves LEV II, Volant and Rise residential elevators. The elevators were installed in residences with three or more floors. The elevator�s four-digit model number is part of the longer serial number. Model numbers included in this recall are �RLWL� for the LEV II, �RLGL� for the Volant and �RLRC� for the Rise. The model/serial number is printed in the owner�s manual and at the top of the elevator�s controller, which is mounted at the top of the elevator in the hoistway or shaft.
Sold by: Elevator dealers from December 2010 through August 2012 for between $16,000 and $26,000 installed.
Manufactured in: United States
Remedy: Consumers should stop using the elevators immediately if they see an �E3� or �E8� error code displayed on the elevator. Even if there is no �E3� or �E8� error code displayed, contact the firm to arrange for a free software upgrade for the elevator. The firm�s dealers are directly contacting consumers who purchased the recalled elevators.
Consumer Contact: For more information, contact ThyssenKrupp Access Manufacturing LLC at (800) 925-3100 between 7 a.m. and 5 p.m. CT Monday through Friday, email the firm at levplc@tkaccess.com or visit the firm�s website at www.tkaccess.com and click on �Important Recall Notice.�
Residential Elevators Recalled for Repair by ThyssenKrupp Access Manufacturing Due to Fall Hazard
